Support
Help with Memory Armory.
Memory Armory keeps your vault on your device. These are the quickest ways to resolve common issues without sending your private records anywhere.
Common fixes
A purchase did not unlock Pro
Open the Pro screen and choose Restore Purchases. Make sure the device is signed in to the Apple Account that made the purchase. Billing, refunds, and subscription cancellation are handled by Apple.
Camera or photo access is unavailable
Open iOS Settings, choose Memory Armory, and enable Camera or Photos. You can still use the photo library when camera access is unavailable.
You reached the free item limit
The free plan allows 10 active items. Existing records remain accessible. Pro unlocks additional active-item capacity.
You want to remove an item
Open the item, choose its actions menu, and select Delete. The item and its attached local media are permanently removed after confirmation. Any copy you previously exported must be removed from its own destination.
You need to move or back up a vault
Use the app's encrypted backup or export controls, then save the result only to a destination you trust. Keep the backup password safe; it cannot be recovered by Memory Armory.
Contact support
For an app issue, include the app version, iOS version, and a short description. Do not include serial numbers, access codes, or sensitive documents in your first message.
Privacy
Read the Memory Armory Privacy Policy for the complete description of local storage, purchases, exports, and support messages.